The following are a list of Frequently Asked Question (FAQ) we’ve prepared to help you make an informed choice when choosing jewellery and a jeweller.
Yes. We are proud of the fact that we hand make our jewellery using centuries old techniques. You can see the jewellers work benches right in the middle of the store. We’re happy to show you how and where your ring is made. You may even wish you be involved in hand making the ring yourself!
What’s is a ‘cast’ ring?
Cast rings are the most common form of ring. The term ‘cast’ refers to the fact that the ring is made or cast from a mould in a factory. This is how most mass produced rings are made.
Hand made rings generally have a higher integrity than cast rings. The hammering and heating process in a hand made ring improves the quality of the metal, just like a blacksmith. The metal in a cast ring is sometimes mixed with silicon and other agents to help the metal flow smoothly in the mould. Unfortunately this can render the metal brittle. Also as the cast metal is flowed around the stones, this creates a weaker setting. Our hand made rings are all hand set by professional diamond setters. This picture shows you how the vast majority of jewellery is made – cast on a sprue of often hundreds of rings at a time.
No, in fact our prices are as good as or better than many other jewellers. Because we’re a manufacturing jeweller, you effectively pay wholesale price, not the significantly higher retail price. We also offer lifetime warranty on workmanship, satisfaction guarantee, after hours appointments and the possibility of hand making the ring yourself.
Do you use certified diamonds?
Yes. The vast majority of our stones are independently certified by the world’s foremost authority in diamond grading, the GIA (Gemological Institue of America). The most widely used and respected reports are those issued by the independent GIA Laboratory. You should always insist on independent certification of a diamond rather than ‘store certified’. We not only deal with Australia’s leading diamond merchants but have access to the world’s largest diamond inventory and you can browse that list here.
Is 18ct gold stronger than 9ct gold?
This is a common misconception. Different colour and carat gold alloys have slightly different hardnesses, however there is very little difference between the hardness of 9ct and 18ct gold. In white gold 18ct is a little harder than 9ct however in yellow gold the reverse is true. 9ct yellow gold is a little harder than 18ct. Whether you choose 9ct or 18ct white or yellow, both will last several lifetimes. A hand made ring will still be stronger than a cast ring.
Is platinum whiter than white gold?
It’s true that platinum is brighter than the white gold used in most cast rings. However because our rings are hand made there is very little difference between our white gold and platinum. Ask the jeweller to show a piece of each for comparison. A platinum ring won’t need rhodium plating once a year like a white gold ring but it could require polishing 4 times a year. Platinum is a rarer metal not a stronger metal and this is why it’s much more expensive than 18ct white gold. Once a white gold ring is plated in rhodium this makes it stronger and whiter than platinum. Rhodium is the strongest and whitest of all the white metals. As it’s ten times stronger than gold and whiter than gold or platinum if forms a bright white protective coating over your gold.
Can I see you after hours?
Absolutely! We recognise that you probably work full time and that makes it hard to get into a jeweller during the day. We are available to make private appointments either before work or after hours. Jewellery is often a considerable financial and emotional investment and should not be rushed. We’re also open until 7.30pm Friday and from 10am – 2pm Saturdays.
Wow that’s a lot to take in. I need a drink!
No problem! As Adelaide’s only jeweller with a liquor license we can provide you with complimentary beer, wine or champagne. We enjoy getting to know our customers and they often appreciate the relaxed atmosphere.